Everyday Communications Ltd (“Everyday Communications”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website or engage with our services.
This policy applies to all services provided by Everyday Communications Ltd, including consultancy, managed network services, and telecommunications solutions.
Information We Collect
We may collect and process the following categories of information:
Personal Data:
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Name, job title, company name, and business contact details
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Email address and phone number
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Billing and payment information (for contracted services)
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Information submitted via forms, RFPs, or contact requests
Technical Data:
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IP address, browser type, device identifiers, and operating system
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Usage data, including pages visited and interaction patterns
Communications Data:
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Records of correspondence, emails, meeting notes, and call logs (for service or support purposes)
How We Use Your Information
We process data for legitimate business purposes, including:
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Providing and managing contracted services
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Responding to business enquiries and partnership requests
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Fulfilling our legal and regulatory obligations
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Improving our website, services, and customer experience
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Conducting security monitoring and fraud prevention
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Maintaining business records and audit trails
We do not sell or trade personal data under any circumstances.
Lawful Basis for Processing
We process personal data under one or more of the following legal bases:
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Contractual necessity – when data processing is required to deliver a service.
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Legitimate interest – for business operations, client relationship management, or marketing to existing clients.
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Legal obligation – to comply with laws and regulations.
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Consent – for marketing subscriptions or cookie preferences.
Data Storage and Security
Everyday Communications maintains strict information security standards in line with ISO 27001 principles.
All data is securely stored in environments protected by advanced encryption, multi-factor authentication, and access controls.
Our systems are hosted in secure UK and EU data centres, with Microsoft Azure and Amazon AWS forming part of our infrastructure.
International Data Transfers
As we operate globally, your data may be processed in locations outside the UK.
Where this occurs, we implement UK GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs), to ensure adequate data protection.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
After that, data is securely deleted or anonymised.
Your Data Rights
Under the UK GDPR, you have the following rights:
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Access your personal data
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Request correction or deletion
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Restrict or object to processing
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Data portability
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Withdraw consent (where applicable)
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Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made to: privacy@everydaycomms.com
Cookies and Analytics
We use cookies and analytics tools to enhance website functionality and measure engagement.
Users can manage cookie preferences through browser settings or our cookie consent banner.
Third-Party Processors
We may engage trusted third-party providers to deliver certain services (e.g., Microsoft, Salesforce, AWS).
Each third party is vetted for GDPR compliance and operates under strict data processing agreements.
Changes to This Policy
Everyday Communications may update this Privacy Policy periodically. Any revisions will be dated and posted on this page. We encourage you to review it regularly to stay informed about how we protect your information.
